In the difficult global competition today and ahead of us, finding solace in victimhood serves no one. As in the past and in the future, events will be dictated by teams of people believing all things are possible. Setting big goals, establishing metrics, and monitoring performance become important, but the most important metric will be counting the myriad of small successes found in daily challenges and the continual pursuit of even more complex ones. Is your organization so brave as to measure something this mundane?
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