Few IT-related subjects have inspired stronger feelings over the past few years than enterprise resource planning systems, more often known by the acronym ERP. These large, off-the-shelf software packages promised to replace complex legacy problems with a well-integrated and modern application infrastructure. In many ways, this promise was always too grand, and savvy businesspeople should have known better.
Article
ERP Checking the Status on Benefits
Posted September 1, 2003 | Leadership | Technology | Cutter Benchmark Review
About The Author
Robert D. Austin is a Cutter Consortium Fellow and a member of Arthur D. Little's AMP open consulting network. He is a regular speaker at the annual Cutter Summit and often delivers Cutter Bootcamps. Dr. Austin served as a professor on the faculty at Harvard Business School for more than a decade, and then as Professor of Management of Innovation & Digital Transformation at the Copenhagen Business School in Denmark. He is currently Professor… Read More
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