The dysfunctional relationship between business people and IT organizations has impeded technological progress for too long. IT has contributed a great deal to productivity and business agility over the years, but it has consistently fallen far short of its potential. Don't blame hardware failures or software bugs -- it's the business-IT relationship that's broken.
Article
Repairing the Business-IT Relationship
Posted September 1, 2004 | Leadership | Cutter Benchmark Review
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