A couple weeks ago, I discussed how social media monitoring and analysis tools can be used to defend an organization's reputation (see "Play Better Defense With Social Media Monitoring," 16 November 2010).
Advisor
Simulate Social Crises and Strengthen Your Defenses
By Curt Hall
Posted November 30, 2010 | Technology | Leadership |
About The Author
Curt Hall is a Cutter Expert and a member of Arthur D. Little’s AMP open consulting network. He has extensive experience as an IT analyst covering technology and application development trends, markets, software, and services. Mr. Hall's expertise includes artificial intelligence (AI), machine learning (ML), intelligent process automation (IPA), natural language processing (NLP) and conversational computing, blockchain for business, and customer… Read More
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