If there were any lingering doubts as to social media's potential to attack an organization's brand or reputation, they now have been laid to rest. The most recent incident involves an undercover video circulated by an animal rights group that shows alleged cruelty at a
About The Author
Curt Hall
Curt Hall is a Cutter Expert and a member of Arthur D. Little’s AMP open consulting network. He has extensive experience as an IT analyst covering technology and application development trends, markets, software, and services. Mr. Hall's expertise includes artificial intelligence (AI), machine learning (ML), intelligent process automation (IPA), natural language processing (NLP) and conversational computing, blockchain for business, and customer… Read More
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