Back in May, I discussed the development of industry-specific social media monitoring and analysis solutions, basically saying that such focused applications will make it easier and more p
Advisor
Social Media Monitoring Industry Trends: Integration with General CRM Platforms
By Curt Hall
Posted June 28, 2011 | Technology |
About The Author
Curt Hall is a Cutter Expert and a member of Arthur D. Little’s AMP open consulting network. He has extensive experience as an IT analyst covering technology and application development trends, markets, software, and services. Mr. Hall's expertise includes artificial intelligence (AI), machine learning (ML), intelligent process automation (IPA), natural language processing (NLP) and conversational computing, blockchain for business, and customer… Read More
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