Management fads come and go, but some principles remain valid year after year, no matter how they're dressed up or down. TQM may have faded away, but quality still matters, and IT organizations are still looking for ways to improve the quality of their systems or to introduce a "quality culture" where none exists.
About The Author
Ed Yourdon was cofounder, with Karen Coburn, of Cutter Consortium. Ed served as Fellow of the Cutter Business Technology Council, and Founding Editor and Editor Emeritus of the Cutter IT Journal. He chaired Cutter's Summit for many years. Mr. Yourdon is widely known as the lead developer of the structured analysis/design methods of the 1970s. He was a codeveloper of the Yourdon/Whitehead method of object-oriented (OO) analysis/design and the… Read More
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