As the problem child of business intelligence, knowledge management (KM) has suffered an identity crisis for some time, which explains organizations' total lack of enthusiasm today for any technology or management strategy yoked to those two words. As I pointed out in a previous Executive Report [1], KM means almost anything, therefore it means almost nothing.
Executive Update
Standardizing Management of Knowledge
By John Berry
Posted June 30, 2006 | Technology | Leadership |
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