Two Fortune 100 companies are struggling to compete in this fast-paced world. Does this sound familiar? Both companies were lumbering along in blind arrogance when their world changed. Why such blindness? They both held the majority share of their respective markets and were resting on their laurels -- and soon the competition came nipping at their heels. Of course, they continued to lumber. "We know what customers want" was the constant refrain. "Of course, we could be more nimble, but we just can't get IT to deliver."
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Trust-Building Success and Failure: Two Case Studies
Posted January 31, 2015 | Leadership | Amplify
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