To effectively manage an outsourced software development effort, you must have a set of measures that can (1) accurately predict and monitor the cost of the software deliverable, and (2) measure the value of the service provided to the customer. The key to this is establishing an accurate cost-per-unit-of-work measure.
Executive Update
Using Functional Metrics to Effectively Govern Outsourced Applications
By David Herron
Posted February 29, 2000 | Leadership | Leadership |
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