If your software organization has succeeded in a major change, then one key to sustaining this change often involves implementing an ongoing structured knowledge transfer (KT) and mentoring program. This program ensures that your staff continues to be skilled at doing their job effectively and efficiently, regardless of personnel turnover and changes in technology.
Advisor
Using Structured Knowledge Transfer to Sustain Successful Major Change
By Rita Hadden
Posted October 5, 2004 | Technology | Leadership | Amplify
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