Value Chain Modeling: Linking Customer Value to Business Process Design and Automation
By Fred Cummins
Posted January 31, 2010 | |
![](/sites/default/files/styles/square_thumbnail_180x180_/public/itjournal/fulltext/2010/02/itj1002d/itj1002dfig01.gif?itok=RLNsQzWt)
Don’t have a login?
Make one! It’s free and gives you access to all Cutter research.