Catherine Griffiths is cofounder and Business Development Manager of the Outsourcing Unit at LSE. She has worked with a wide range of companies and researched many areas of IT investment over the past 20 years, especially risk, evaluation, and outsourcing. Prior to LSE, she held a research position at Imperial College, London, where she contributed to the founding of two spin-off companies to commercialize optimization software developed from the research base. She can be reached at c.griffiths at lse.ac.uk.