Ilene Switalski Klein has more than 20 years of experience in information systems, starting as an electronics instructor at Commonwealth College in Virginia. She traveled from Honolulu to Heidelberg as a systems engineer installing proprietary software for the US Army and resolving system crashes. In the past 10 years, Ms. Klein has been directly involved in information security. As an Information Security Manager for Kraft Foods, she built and led the company's global information security awareness program, and while at Philip Morris (PM) USA, she established and led PM USA's Virus Response Team and Vulnerability Assessment Team. Along the way, Ms. Klein has written scores of security policies, processes, strategies, and white papers, and she has given dynamic presentations to all levels of internal and external audiences ranging in size from 10 to 250, including one at the Computer Security Institute's NetSec 2007 conference. Ms. Klein can be reached at iswitalski@yahoo.com.