Jaime McGeathy has over 15 years' experience in technology delivery, specializing in communities of practice, knowledge management, and innovation systems. She is consulting at the intersection among people, organizational cultures, and technology. Previously, Ms. McGeathy worked as the creator and program manager of the internal communities of practice program for Microsoft Consulting Services. She has a strong passion for shaping how knowledge flows through a company, ensuring incentives target the right behaviors, driving organizational change, and making sure people are at the center of every technology solution. Ms. McGeathy is the author of the blog Human Experience Solutions, where she publishes her ideas on creating solutions that consider all aspects of the people in the organization. She can be reached at jmcgeathy@hotmail.com.