Mark Steinwinter, Director of Online Publishing at Quoin, Inc., in Boston, Massachusetts, USA, has brought technical and management leadership to online publishing, telecommunications, and software engineering enterprises in his 28-year IT career. In executive and senior management positions at Quoin, WashingtonPost.Com, and elsewhere, he has delivered applications on time and within budget and demonstrated success in running highly effective operations. In addition to his technology interests, he is an accredited mediator, where he helps to resolve conflicts through a collaborative process. He can be reached at mark.steinwinter at quoininc.com.