Michael Hartges started at T-Mobile in 1999 as team leader, Billing and Accounting Mobile Satellite Communication. In 2001, Mr. Hartges moved to T-Mobile's International Strategy unit, where he was responsible for the synergy and integration programs the IT group conducted across Europe. Besides contributing to the definition of a new international architecture reference model for T-Mobile, he conducted a global evaluation program to select a strategic partner for EAI. As T-Mobile started to implement a new IT organization across Europe, he moved to the newly set-up department of IT Enterprise Integration. Currently, Mr. Hartges leads the Centre of Excellence Enterprise Integration Services and is responsible for topics such as BPM, BAM, and B2B infrastructure. He leads the IT-wide Business Process Enablement initiative, which intends to make T-Mobile's IT organization ready for the "BPM world." Mr. Hartges lives in Cologne, Germany, and can be reached at Michael.Hartges at T-Mobile.net.