Moira West-Brown joined the CERT Coordination Center in 1991. Until recently, she managed the incident handling group, which focuses on responding to computer security vulnerabilities and attacks: assessing vulnerabilities, coordinating the search for countermeasures, working with sites to resolve security problems, and issuing alerts to warn the community of threats and describe countermeasures. Prior to joining the SEI, Ms. West-Brown worked as a software engineer at the University of York, England. There she was involved in product development, system administration, and user support/liaison. She holds a first-class honors degree in special computational science from the University of Hull, England.