Nicole DeHoratius is Adjunct Professor of Operations Management at the University of Chicago's Booth School of Business and Adjunct Professor of Operations and Supply Chain Management at the Zaragoza Logistics Center. Her research focuses on the effective management of retail supply chains and the link between retail performance and operational execution. Dr. DeHoratius also heads the Supply Chain Institute, an organization dedicated to the training of supply chain professionals. She can be reached at nicole.dehoratius@chicagobooth.edu.