Peter High has spent the past decade as the president of Metis Strategy, LLC advising IT executives at Fortune 500 companies, and has distilled principles that the best of them follow. In his book, World Class IT: Why Businesses Succeed When IT Triumphs, Peter identifies people, infrastructure, project & portfolio management, IT & business partnerships, and external partnerships as the five key principles in achieving world-class IT performance. He can be reached at experts@cutter.com.