Phil Robinson is Lonsdale Systems' principal trainer and consultant. Mr. Robinson has worked in IT in a variety of roles since 1975. He has been involved in the planning, analysis, and implementation of a diverse range of business, scientific, and technical information systems. Mr. Robinson is an experienced workshop facilitator and trainer and has earned a reputation as a lucid and knowledgeable presenter. He has presented training courses for clients in Australia, Thailand, Hong Kong, Singapore, and Indonesia. He has authored numerous courses for industry and three university units. Mr. Robinson has also published two books on programming Apple computers, which were subsequently translated into German and French. More recently, he coauthored two award-winning articles describing an original organizational theory and was appointed to the editorial board of Work Study, the UK journal in which they were published. Mr. Robinson has a degree in electrical engineering and has trained as a group work leader. He has lived and worked in Thailand and speaks a little ("nid noi") of the Thai language. He can be reached at lonsdale@ii.net or www.lonsdalesystems.com.