Rita Hadden specializes in software best practices, process improvement, and corporate culture change. Her experience includes more than 30 years working with software practitioners, managers, and executives. Rita is the director of software development at Datatel, Inc. She has helped organizations worldwide meet their business objectives through improved process performance. She is authorized by the Software Engineering Institute as a Lead Assessor, and her book Leading Culture Change in Your Software Organization: Delivering Results Early was published in 2003. Rita Hadden can be reached by e-mail at rhadden at gmail.com.