One indication that e-business has become a big deal is the spate of new corporate logos and slogans. "We're the e-development company," says one company, which, only a short while ago, was known to most of us as an "application development tools" vendor or a CASE vendor. "We're the e-services company," says another. "We're the e-people company," brags another. And if the "mainstream" business community is now being swept along by the e-tidal wave, it must mean that the early adopters have already acquired a few years of experience by now. Indeed, they must have enough experience that they have begun accumulating some "best practices" to help improve their future e-business projects. That's what this issue of Cutter IT Journal is all about.