| Understand the Business and the People Success requires understanding the details of how business and work will change with the introduction of every new KM/IT capability. To develop IT systems that support knowledge workers effectively, we need to know how people use different kinds of knowledge to perform their tasks. Understand the Science and the Technology From AI techniques to Semantic Modeling, modern computer science and information and communication technologies provide a plethora of options for supporting business tasks. These technologies will revolutionize the way we do business -- we would be foolish to neglect them. | "It now appears clear that knowledge management professionals must focus on people-related KM and its relationships to enterprise performance to a greater degree than many have considered important or necessary." - Karl Wiig, Guest Editor
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Next IssueThe Magic of Peer Reviews Guest Editor: Khaled El Emam | ||
Recent developments in cognitive science have caused us to revise our understandings of how people learn, build knowledge, make and implement decisions, and pursue enterprise strategy and intents in their work. These developments have a profound impact on the way we support people in their work with computer-based capabilities. Join Guest Editor Karl M. Wiig for a debate on the key issues surrounding knowledge management (KM). You'll learn about the behavioral approach to KM and how IT can improve the efficiency of the global KM flow.
