Industry
The status quo is changing for most industries as boundaries blur between fields due to innovation, disruption, and digitally-driven change. That’s why keeping abreast of emerging trends in sectors outside your own is vital, not only because your organization’s competitive landscape may be changing, but because there are universal, strategic lessons to learn from the opportunities and threats convergence poses for every marketplace. We examine emerging trends and the impact of evolving tech in key fields such as healthcare, financial services, telco, energy, mobility, and more to help you capitalize on the possibilities of the future while managing the challenges of today.
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The unemployment and income instability caused by COVID-19 has resulted in many people having difficulty meeting their credit obligations and many industries struggling to run their operations. Worldwide, governments and businesses have taken steps with exceptional speed to match this pandemic‘s unprecedented nature.
Many classic change management models fail to consider the significant dimensions of technology and innovation. This Advisor shares a case study involving a bank that developed key performance indicators to track all dimensions of change, enabling the bank to constantly improve its capability to implement change.
In this issue of Cutter Business Technology Journal (CBTJ), we examine the role that fintech will play in facilitating economic recovery and growth.
Blockchain is often criticized as being a solution looking for a problem. The authors seek to address this issue by providing readers with an understanding of blockchain-enabled technologies and the gig economy, and how blockchain can be harnessed to develop innovative business models to facilitate growth post-COVID-19. They touch on several exciting opportunities blockchain affords, including cryptocurrencies, tokenization, decentralized applications, and smart contracts.
The key research question the authors seek to answer is whether technological advancement facilitates or complicates the banking industry. Their insightful discussion examines a range of changes in banking. However, the benefits of these technological developments also bring challenges, including cultural and infrastructural barriers, as well as information security concerns. While COVID-19 has accentuated the importance of digitalizing our banking systems, the associated challenges must also be given due diligence.
Although the financial services industry has become increasingly digitized with the emergence of new technologies, Bhavik Pathak argues that we have yet to see disruption in financial services parallel to what we have seen with Netflix, Uber, and Airbnb to the entertainment, transportation, and lodgings industry, respectively. The contrast is primarily due to restrictive regulations and infrastructure that favor the incumbents and limit the potential of emerging fintechs to niche product/service offerings. Pathak discusses how COVID-19 has disrupted this constraint by forcing governments to relax certain regulations.
The articles within this issue of CBTJ cover multiple areas of financial services, including e-commerce, banking, and investment management. Additionally, this issue offers a broad geographical scope, taking a global perspective in several articles, while also focusing on specific regions and economies, including the US and Ireland.
Interest among organizations for developing detailed plans and strategies for adopting and disseminating intelligent process automation (IPA) technologies and practices is very high, pointing to accelerated adoption of IPA over the next 12-24 months.