Business Transformation Requires Transformational Leaders
Leadership and teaming skills are front and center in times of rapid change. Meet today’s constant disruption head on with expert guidance in leadership, business strategy, transformation, and innovation. Whether the disruption du jour is a digitally-driven upending of traditional business models, the pandemic-driven end to business as usual, or the change-driven challenge of staffing that meets your transformation plans—you’ll be prepared with cutting edge techniques and expert knowledge that enable strategic leadership.
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This Executive Update offers some advice on the scoping, implementation, and scaling of the digital backbone, drawing on the lessons the author has learned from his work with transformational change in technology organizations.
Cutter Fellow Professor Rob Austin and Cutter Senior Consultant Sheila Cox have developed two frameworks for leadership training of IT management, which Cutter Consortium has been successfully applying at both large and small organizations worldwide. Taught together, the IT Leadership for Advanced Organizational Capabilities course with Rob Austin and the Personal Competencies: Enhancing Individual Performance with Sheila Cox complement each other perfectly. But they are also powerful when delivered independently. For more information on how you can deliver on the promise of IT through strong leadership, complete our form, call +1 781 648 8700, or send email to sales@cutter.com.
Implementing robotic process automation (RPA) in any organization is itself a process with defined steps. In this Advisor, we discuss the critical junctures required to achieve process automation implementation in any organization.
In this Executive Update, we look at the most beloved companies and their best practices. We end with a list of questions you can ask about how to improve your customers’ experiences. We also discuss the role that vertical industry location, profit margins by industry, government regulation, and competition play in the customer experience management process to provide context to the explanation and management of customer experiences.
How do you want your billing? Per hour? Per second? Per millisecond? Amazon Web Services (AWS) now has them all.
Cloud service providers (CSPs) are a new breed of IT service provider, popular around the world and across industries, and so the regulatory spotlight is shining on them more as they acquire larger enterprise customers in regulated industries.
In this article, Evangelos Vayias and Ioannis Konstantinidis offer a roadmap for digital transformation and tell us how OTE Group used it to transform itself “from a ‘fast-bleeding,’ bureaucratic telco into a modern, competitive, high-performance service company” through the application of IoT-related technologies.
This Advisor proposes a five-“I” framework for carrying out a discovery process to uncover opportunities for innovation and continuous improvement in business applications. Application development and support teams can use this framework for running continuous improvements using collaborating innovation and proactively address the evolving needs of business.