Business Transformation Requires Transformational Leaders

The authors examine how a limited view of digital transformation impedes organizations from fully benefiting from the new, Agile ways of working. They attribute this failure, fundamentally, to reliance on traditional architectural stacks where multiple teams and products rely on large, shared layers, and a change in a layer to meet the needs of one product may inadvertently break other products. To support a feature team–based organization, each team must have full end-to-end ownership of its stack, which consists of smaller, decoupled parts — microservices — that are loosely bound together. The authors advocate domain-driven design and the atomic design principle as the basis for enabling reuse.

Paul Pagel discusses the key importance of a modern software labor strategy for organizations hoping to remain competitive in today’s digital and innovative world. The right team is key to crafting software systems capable of supporting innovation. Software delivery talent, however, is extremely difficult to find for a multitude of reasons. The solution, according to Pagel, is to structure software teams to deal with fragility and to thrive on change.

Software evolution and changes in software development imply that software will become ever more pervasive and affordable, that firms must master disciplined autonomy in order to follow dual strategies, and that the role of IT professionals is being redefined.

Cutter Consortium Fellow Steve Andriole examines the extent of software’s rule in the areas of process automation, privacy and security, enterprise software, intelligent software engineering, and converged convenience. For each area, he evaluates in what ways software’s reign is good (rewarding us), bad (punishing us), or ugly (threatening us).

Software evolves in the environment of the marketplace, where the forces of innovation, cost reduction, growth, regulation, and coevolution drive change. As with biological evolution, only the fittest will survive.

The rise of software represents the biggest single hurdle and opportunity to business. This issue of Cutter Business Technology Journal will inspire you to conquer the fundamental challenges facing your organization today and help you unlock your full value-creating potential.

The more organizations shift toward Agile, the more they need to redesign how they work with employees, how they search for new employees, and how they nurture employees’ development and careers. This Advisor describes the fundamental shift HR needs to make to support agility. Indeed, in an Agile organization, HR must shift its focus to the overall employee experience, choosing an employee-centric approach over the governance role that traditional HR departments often hold.

For decades, designers have used design thinking to develop products or services, but only in the last decade has the wider business community applied the approach. In this Advisor, we describe three overarching themes in the design thinking process and further break these down into six key steps to follow on your design thinking journey.