Executive Update

The Benefits and Goals of a Healthcare Services Ombudsman

Posted December 31, 2007 | Leadership | Leadership |

WHAT IS AN OMBUDSMAN?

The term "ombudsman" comes from an Old Swedish word meaning "representative." An ombudsman's role is typically to provide an objective and supervisory role for issues that involve human rights, as well as provide the processes and resources to assist in resolving problems.

About The Author
Rebecca Herold
Rebecca Herold, CISSP, CISA, CISM, CIPM, CIPT, CIPP/US, FLMI, is CEO, The Privacy Professor; Partner, Compliance Helper; and owner/partner for HIPAACompliance.org. Ms. Herold has more than two decades of privacy and information security experience and has provided information security, privacy, and compliance services to organizations in a wide range of industries throughout the world. She has been named among the "Best Privacy Advisers"… Read More
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