Robin Harwood is a UK-based independent IT consultant with 30 years’ experience in industry and academic institutions, specializing in the delivery of business analysis, systems analysis, and requirements management to a varied range of clients across the public and private sectors. He is a member of the British Computer Society, a Chartered Engineer (CEng) with the UK’s Engineering Council, and a Chartered Information Technology Professional (CITP). Dr. Harwood holds a bachelor of science degree in maths and physics from Leeds University and a PhD in engineering from Leicester University. He can be reached at rharwood@bcs.org.uk.