James Naylor is President and lead visionary of products and services for KENOVA Technologies, a software development company with offices in the US and India that focuses on projects with limited IT budgets. Before joining KENOVA, Mr. Naylor was Director of Product Development for a packaging performance management company and spent 15 years with a technical document management company as VP of operations. After achieving his ONC and HNC in heavy engineering, he completed his industrial BSc (with honors) from Trent University, England, with his thesis grounded in robotics technology.

Mr. Naylor has more than 18 years' experience in the IT sector in many successful capacities. As a manager and director of customer support services, he developed systems to provide world-class customer care, profitably. As a programmer and coauthor of the high-level ACL scripting language, he helped make customization of technical document management and workflow easier. Mr. Naylor has also been a trainer and author of training syllabi. In the capacity of product management (technical through marketing), he has orchestrated more than five major product releases. Mr. Naylor has worked as a technical writer and as an IT consultant and business/marketing coach. Throughout his career, he has managed and participated in hundreds of IT projects, from infrastructure design and deployment to product development and professional services, trying many different approaches and systems automation.

More recently, Mr. Naylor has been practicing and honing APM for KENOVA's IT projects. He has applied the agile approach to KENOVA's project environment, which consists of a fragmented project community, numerous concurrent projects with limited budgets, and a heavy dose of collaboration software. He can be reached at James.Naylor at KenovaTech.com.