Michael Ackerbauer is an IBM Leadership and Innovation Consultant and ICAgile-certified coach and facilitator in Armonk, NY. He is also an Adjunct Professor of Information Systems at Marist College, where he focuses on strategy and policymaking, leadership, and creative problem solving. Dr. Ackerbauer earned a PhD in creative leadership for innovation and change. He can be reached at Michael.Ackerbauer@marist.edu or via Twitter @macker.