Thomas A. Horan is Associate Professor at the School of Information Systems and Technology, Claremont Graduate University. Dr. Horan has over 20 years' experience in studying organizational and community impacts of information technology, including leading several research studies on emergency response. He currently directs two interdisciplinary technology institutes: Claremont Information and Technology Institute (CITI) and Kay Center for E-Health Research. In this capacity, Dr. Horan leads a portfolio of research studies funded by agencies such as the National Science Foundation (NSF), the Blue Shield Foundation, and the US Department of Transportation. He is a member of the American Medical Informatics Association (AMIA), the Association of Computer Machinery (ACM), and the Association of Information Systems (AIS). He has published numerous technical articles in journals such as Communications of the ACM, Communications of the AIS, andInformation Systems Frontiers, as well as authored two books on technology applications (Digital Places, 2000; Digital Infrastructures, 2004). Prior to joining the faculty at Claremont Graduate University, Dr. Horan worked as a Senior Analyst for the US General Accounting Office and as a Senior Fellow at George Mason University. He has his master's and PhD degrees from Claremont Graduate University. He can be reached at Tom.Horan at cgu.edu.