Advisor

The Quest for Real Customer Centricity

Posted September 19, 2017 | Technology |
Richard Veryard

In this Advisor, I look at three stages of information superiority, with increasing levels of customer centricity.

About The Author
Richard Veryard
Richard Veryard is a data architect with a keen interest in technology ethics. Currently, he is developing the data strategy for a global organization. Mr. Veryard's books include Component-Based Business and Building Organizational Intelligence, and he is writing a book on data strategy. He can be reached at richard@veryard.com.
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