The value of "soft" people skills is often severely underestimated in IT organizations. For example, the psychoanalyst Erik Erickson identified trust as the foundational characteristic for identity and relationships.1 A great IT leader at any level must be able to trust and be trusted. A leader's breach of trust will rapidly spread like a fungus throughout the project team to lower morale and decrease productivity.
Advisor
Attributes of Great IT Leaders Start with Trust
Posted August 3, 2010 | Leadership |
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