The impact of robotics is hot in current debates, but this must be seen within a larger context and on a longer time horizon. Automation, involving all the SMAC (social, mobile, analytics, and cloud) technologies, and not just from robotics, may have the biggest impact of all, both on outsourcing and on its character. One of the reasons automation is compelling is the rapid decline in the cost of computing relative to the cost of labor.
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Beware the Coming Automation
Posted June 16, 2015 | Leadership | Technology |
About The Author
Leslie P. Willcocks has an international reputation for his work on global management, outsourcing, e-business, information management, IT evaluation, strategic IT, and organizational change. He is a Professor of Technology Work and Globalization in the Department of Management at the London School of Economics and Political Science (LSE). Dr. Willcocks also heads LSE's Outsourcing Unit Research Centre. For the past 25 years, he has served as… Read More
Mary C. Lacity is the Curators' Professor of Information Systems at the University of Missouri-St. Louis and a Visiting Scholar at MIT CISR (Center for Information Systems Research). Dr. Lacity has also held visiting positions at the London School of Economics, Washington University, and Oxford University. She is also a Certified Outsourcing Professional, coeditor of the Palgrave Series: Work, Technology, and Globalization, and Senior Editor of … Read More
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