Advisor

Building a Digital Bridge Between Utilities and Their Customers

Posted September 13, 2018 | Leadership |
Photo by Albert Chernogorov

How does a utility company connect better with its customers? Utility companies must consider strategic investments in all available tools — including soft­ware dedicated to the purpose — to increase customer engagement in and control of their products and ser­vices.

About The Author
Vikas Mukhi
Vikas Mukhi is an Enterprise Architect at Datavail with 15+ years of successful leadership and experience in business processes, com­plex applications, and secure enterprise-class solutions for 24/7 business operations. His responsibilities include solution strategy and implementation for business operations. Mr. Mukhi has been recognized as a customer-trusted advisor throughout the project lifecycle. He can be reached at Vikas.Mukhi@datavail.… Read More
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