Theoretically speaking, there is nothing in business that cannot be outsourced. This extreme view sees an infinite, irreversible trend of more and more business activities being outsourced, from as early as when power supply was outsourced to specialist power plants, which most companies of the world now take for granted. In the context of IT, the ever-increasing scope of outsourcing remains controversial. The focal point of this controversy lies within business process outsourcing (BPO).