Case Study: The Story of a CMM Project -- A Process Improvement Production, Part 1

Article

Case Study: The Story of a CMM Project -- A Process Improvement Production, Part 1

By James Perry, James Heires, Carol Wickey

Posted May 1, 2001 | Technology | Cutter Benchmark Review

Cast of Characters

The Company

The company at center stage is a sizable manufacturing organization and is the largest employer in the area. It employs approximately 16,000 people worldwide and develops products for commercial, military, and government markets. Two of the company's product development business units have recently been assessed according to the Capability Maturity Model (CMM) for Software at Level 3.

About The Author

James Perry

James Heires

James T. Heires is a 13-year veteran of the software industry; the majority of his time was spent with Rockwell Collins, Inc. His professional experiences include design of electronic flight instrumentation, flight management systems, and consumer electronics. Mr. Heires's work in software process improvement culminated with the achievement of Software Engineering Institute's Capability Maturity Model Level 3 in two Rockwell Collins business… Read More

Carol Wickey

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