When most people think about crowdsourcing knowledge, they think about Wikipedia. That's a shame, as it's not a good model to follow. The problem with Wikipedia is that the myth of its success -- that it's the "encyclopedia that anybody can edit" -- conceals the genuine challenges facing any real effort at crowdsourcing work. Many people believe that all you have to do is set up a wiki, invite people to contribute, and wait for them to submit content.
About The Author
Kevin Brennan is a business architect and Professor at George Brown College, Canada. Mr. Brennan is best known for leading the creation and development of the Guide to the Business Analysis Body of Knowledge (BABOK® Guide) and other business analysis standards and was the lead author of Digital Product Management, available from BCS Learning. He has a Master's in Corporate Entrepreneurship and Innovation from Penn State and holds several… Read More
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