Kaine Ugwu presents a series of tips, tricks, and techniques to approach the development of a digital architecture. He offers some clear guidance on putting the experience of customers at the heart of the architecture, positioning digital as a strategic approach to reimagining business models and infusing the organization with agility. Ugwu proposes a pragmatic use of industry reference models and pinpoints the key areas that need to be addressed to kickstart this process.
Article
Defining Digital Architecture: Shifting the Focus to Customer Centricity
By Kaine Ugwu
Posted November 22, 2019 | Leadership | Technology | Amplify
![customer focus](/sites/default/files/styles/square_thumbnail_180x180_/public/itjournal/2019/customer.jpg?itok=UxGXO8W0)
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