Confused and confusing conversations centered on “process” occur frequently at organizations large and small, with process efficiency, process governance, and process adoption all suffering as a result. It’s vital, therefore, to take the time to understand the root cause of the confusion and help people grasp the needs and perspectives of the other stakeholder groups.
Advisor
Different Strokes for Different Folks: Perspectives on Business Process Management
By Ian Gotts
Posted August 9, 2017 | Technology |
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