Ensuring success in a globally operating virtual team requires autonomous local decision making. To achieve this, you need well-defined handoffs between players that allow this autonomy, while guaranteeing an expected outcome. Such an arm's-length approach creates a relationship that is focused upon results that produce few or no surprises. Scrupulously negotiated handoffs enable you to steer clear of the pitfalls of micromanaging both deliverables and people in a remote location.
Advisor
Enabling the "Arm's-Length" Relationship in Outsourcing
Posted January 31, 2007 | Leadership | Leadership |
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