Executive Update

Glitz and Glamor Versus Meat and Potatoes: What's Getting Outsourced

Posted May 31, 2001 | Leadership | Leadership |

In previous Executive Updates, we've looked at IT executives' motivations for outsourcing and the types of models they plan to use (application service providers [ASPs], business process outsourcing [BPO], etc.). That has provided an understanding of the "whys" and the "hows" of outsourcing but not the "whats." Exactly what are IT organizations outsourcing?

About The Author
Michael Epner
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