As we explore in this Executive Update, the most important contract isn’t the written one. Another contract — a more crucial one — comes into play. This is the psychological contract — the deal that you perceive has been agreed to or, if you will, the “spirit of the agreement” in your eyes.
Executive Update
It’s the Vibe: Written vs. Psychological Contracts
By Sara Cullen
Posted October 5, 2015 | Leadership |
About The Author
Dr. Sara Cullen is Managing Director of The Cullen Group, a boutique firm offering consulting, publications, and education regarding commercial agreements, a Fellow at the University of Melbourne, and a Research Associate at the London School of Economics. She was former National Partner at Deloitte in Australia, where she ran the outsourcing consulting division and was the Global Thought Leader for outsourcing.
Dr. Cullen specializes in the… Read More
Don’t have a login?
Make one! It’s free and gives you access to all Cutter research.