"Leadership yoga" -- flipping the organization upside down to have their eyes to the ground to see the grass roots, where the next opportunities are starting to grow. -- Rosabeth Moss Kanter, Harvard Business School professor
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About The Author
Annie Shum is a Senior Consultant with Cutter's Data Insight & Social BI practice. She is winner of the 2004 A.A. Michelson Award and is internationally recognized as an innovator and top-ranking queueing model expert for performance assurance analysis and capacity planning. She is a frequent speaker at industry conferences, including the MIT Sloan CIO Symposium.
Dr. Shum is the former VP of Advanced Technology at Amdocs, where she led and… Read More
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