"Measurement is a sampling process designed to tell us something about the universe in which we live that will enable us to predict the future in terms of the past through the establishment of principles or natural laws." -- Walter Shewhart
Overview
Measuring the Software Process by William Florac and Anita Carleton (Addison-Wesley, 1999) is a self-contained statistical process control (SPC) foundation in the context of software process improvement (SPI).