In this Advisor, we look at some of the concerns that organizations believe are hindering their customer experience adoption and implementation plans.
Advisor
Obstacles to Enterprise CX Adoption & Implementation
By Curt Hall
Posted October 14, 2020 | Technology | Amplify
About The Author
Curt Hall is a Cutter Expert and a member of Arthur D. Little’s AMP open consulting network. He has extensive experience as an IT analyst covering technology and application development trends, markets, software, and services. Mr. Hall's expertise includes artificial intelligence (AI), machine learning (ML), intelligent process automation (IPA), natural language processing (NLP) and conversational computing, blockchain for business, and customer… Read More
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