Since I wrote the Cutter IT Journal article "Operational Excellence, the CIO, and Cloud Computing" (Vol. 24, No.
Advisor
Operational Excellence -- The CIO's Friend or Foe? Revisited
By Malcolm Fry
Posted December 13, 2011 | Leadership | Amplify
About The Author
Malcolm Fry Malcolm Fry is a recognized IT industry luminary with over 40 years' experience. Mr. Fry was a member of the ITIL Advisory Group (IAG), which was responsible for overseeing the development and publishing of ITIL V3, plus he was a… Read More
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