Outsourcing customers and providers usually enter into outsourcing relationships with noble intentions and high expectations. The CIO and other customer executives look forward to exemplary service, best-of-breed thinking, extraordinary responsiveness, and a vendor that shows both a partner-like caring about the customer's success and an intuitive understanding of the business.
Executive Update
An Organizational Approach to Managing Outsourcing Relationships
By Stuart Kliman, Wendell Jones, Jeanette Jones, Peter Jones, Simon Jones, Edward Jones, Renee Jones, Frank Jones, Capers Jones, Wendell Jones, Cheryl Jones, Andrew Jones, David Jones, Daniel Jones
Posted May 31, 2000 | Leadership | Leadership |
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