Outsourcing: Measuring What Matters -- Part III

Executive Update

Outsourcing: Measuring What Matters -- Part III

Posted January 31, 2008 | Leadership | Leadership |

In Parts I and II of this Executive Update series (Vol. 8, Nos. 17 and 19), we started to look at how "measuring what matters" can add value to and drive success of an IT outsourcing relationship.

About The Author

Danny Ertel

Danny Ertel Danny Ertel is a founding partner of Vantage Partners and the head of its outsourcing advisory practice. A leading authority on negotiation, relationship management, and conflict management, Mr. Ertel is the coauthor, with Mark Gordon, of The… Read More

Leigh Merrigan

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Outsourcing: Measuring What Matters -- Part III

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